In the dynamic landscape of modern workplaces, effective leadership is not just about setting and managing team goals, workflow and performance, it’s also about fostering a culture of respect. Research has repeatedly shown that poor management styles, characterized by aggression, bullying, indifference, or passive-aggressiveness, to name a few, harms employees, work culture, and, ultimately, the organization’s bottom line.

Amidst the easing of COVID-19 risks and the return to office spaces, many companies are encountering a challenge of employee discontent and behavioural lapses. The transition back to the office has highlighted the need to reinforce workplace Soft Skills and Etiquette..